How do I become a ROSCOE member?
You can become a ROSCOE member by completing email account registration or logging in directly using a third-party account.
What benefits are available to members?
ROSCOE members enjoy exclusive benefits such as product discounts, free shipping, birthday gifts, and shopping rewards.
How to upgrade your membership & policy explanation?
How to get shopping cashback and how to use it?
• Starter members: Receive NT$1 shopping credit for every NT$100 spent.
• Silver members: NT$2 shopping credit for every NT$100 spent.
• Gold members: Receive NT$3 shopping credit for every NT$100 spent.
• Calculation method: rounded to the nearest whole number.
• Issuance time: Shopping credit will be issued 15 days after the order is paid and shipped.
• You can use up to 50% of the order amount as shopping credit per order, which is valid for 3 months.
• When returning items for a refund, the returned items cannot accumulate shopping rewards.
• If an order is cancelled or returned for a refund, the shopping credits already used cannot be returned.
*ROSCOE reserves the right to make adjustments and the final interpretation.
Coupon Usage Instructions
• Only one coupon can be used per order.
• Membership upgrade rewards: Receive 1-2 coupons worth NT$300 each, depending on your membership level / minimum spend of NT$2,000 (no expiration date)
• Birthday voucher: Issued on your birthday / Minimum spend $1,000 (valid for one month)
*ROSCOE reserves the right to make adjustments and the final interpretation.
